
Raw sewage is a Category 3 biohazard. It contains bacteria, viruses, and pathogens that are dangerous to your family's health. 911 Restoration of Southern Indiana responds immediately β 24/7 β with full biohazard-certified cleanup.
Biohazard-Certified Technicians Β· Family & Pet Safe Post-Treatment Β· We Work With All Major Insurance Companies
Sewage water is classified as Category 3 "black water" β the most dangerous contamination classification in the restoration industry. Direct contact exposes you to E. coli, Hepatitis A, Salmonella, Norovirus, and dozens of other pathogens. Do not mop it. Do not use a shop vac. Do not let children or pets near the affected area. Call a certified biohazard cleanup team immediately.
Most homeowners make the mistake of treating a sewage backup like a regular flood. It isn't. Blackwater contamination saturates everything it contacts β flooring, drywall, furniture, HVAC systems β with invisible pathogens that survive long after the water is gone. Improper cleanup doesn't eliminate the hazard. It spreads it. Without professional extraction, disinfection, and air treatment, your home remains a health risk even after it looks clean.
Pathogens from sewage water are not visible to the naked eye. Surfaces that look clean can still harbor dangerous bacteria and viruses for weeks.
Sewage backup releases methane, hydrogen sulfide, and aerosolized pathogens into your home's air β making the entire structure a health hazard, not just the flooded area.
The organic matter in sewage water accelerates mold growth dramatically β often appearing within 24 hours in affected areas.
No matter what caused it β we handle it completely.

Blocked drain lines causing sewage to push back up through toilets and floor drains.

Heavy rain events overwhelming city sewer systems and forcing backup into residential drain lines.

Root systems cracking or blocking underground sewer lines and causing catastrophic backup.

Deteriorated pipes failing and flooding crawl spaces, basements, and lower-level rooms.

Basement floor drains reversing flow during heavy rain or blockage events.

Saturated drain fields or tank failures sending sewage back into the home.
We partner with licensed plumbers to address the source of the backup β not just the aftermath. One call handles everything.
Safe. Thorough. Documented. Done right the first time.
A live team member answers your call 24/7 and dispatches a biohazard-certified crew to your location immediately β no waiting, no callbacks.
Our technicians arrive in full personal protective equipment, assess the full scope of contamination, and immediately contain the affected area to prevent cross-contamination.
Industrial-grade pumps and wet-vacs remove all standing sewage water and solid waste safely and completely β using equipment rated for biohazard material.
Flooring, drywall, insulation, and any porous materials that cannot be safely decontaminated are removed and disposed of according to biohazard regulations.
Every affected surface is treated with EPA-registered hospital-grade disinfectants. Air scrubbers with HEPA filtration run continuously to address airborne contamination.
Once the area passes clearance testing, we restore and rebuild all removed materials β returning your home to safe, pre-loss condition.
We share this not to frighten you β but because understanding the risk is what motivates the right response. Sewage water contains a concentration of biological hazards that no household cleaner is designed to address.
Professional biohazard remediation is not optional in these situations. It is the only safe response.
"Our basement backed up with sewage on a Saturday night. I was absolutely panicked. 911 Restoration answered immediately and had a team there within the hour. They were in full hazmat gear, professional, and had everything cleaned and sanitized by the next morning. Unbelievable response."
β Robert M., Evansville, IN
"I made the mistake of trying to clean some of it myself before calling. The team that came out explained the health risks I'd been exposed to and handled the full decontamination properly. I'm so grateful I called when I did. Don't wait like I did."
β Carla S., Newburgh, IN
"Tree roots destroyed our sewer line and caused a full basement backup. 911 Restoration coordinated the plumber, handled the entire cleanup, documented everything for insurance, and rebuilt our basement floor. Total professionals from start to finish."
β James P., Boonville, IN
β 4.9 Stars on Google Β· 200+ Five-Star Reviews Β· Biohazard-Certified Remediation Team
Sewage backup coverage varies by policy β some homeowners have it, some don't, and many don't know until they need it. Our team reviews your situation, provides full photographic and written documentation of all damage and contamination, and works directly with your insurance adjuster to maximize your claim. Even if coverage is limited, we'll be transparent about your options before any work begins.
Every minute sewage sits in your home increases the contamination footprint and the health risk to everyone inside. Call us now or fill out the form β a live team member responds within minutes.
π 812-631-2171Answered live, 24 hours a day, 7 days a week. Real people. Real response. Every time.

Well-meaning actions can make the situation significantly worse. Please read this.
Don't mop or soak up the water yourself
You will spread contamination to clean areas and expose yourself to pathogens.
Don't use a household wet-vac
Standard shop vacs are not rated for biohazard material and will aerosolize pathogens.
Don't run your HVAC system
Air circulation spreads contaminated particles throughout your entire home.
Don't let children or pets into the area
Even brief exposure to sewage-contaminated surfaces poses serious health risks.
Don't pour bleach and call it clean
Household bleach does not eliminate all sewage pathogens and does not address structural contamination.
Don't wait to see if it drains on its own
Standing sewage accelerates mold growth and deepens material contamination with every passing hour.
The safest thing you can do right now is keep everyone out of the affected area and make one call.
When disaster hits, you need someone local β not a national call center routing you to strangers. We're your neighbors, invested in these communities, and we show up when it matters most.
60-minute response across the region.
Don't see your town? We likely still cover it β call to confirm.
60-Minute Response
Live agents 24/7/365 β even on holidays.