Flooded basement at night
Category 3 Biohazard Β· 24/7 Response

Sewage Backup in Your Home?
Do Not Touch It. Call Us Now.

Raw sewage is a Category 3 biohazard. It contains bacteria, viruses, and pathogens that are dangerous to your family's health. 911 Restoration of Southern Indiana responds immediately β€” 24/7 β€” with full biohazard-certified cleanup.

Biohazard-Certified Technicians Β· Family & Pet Safe Post-Treatment Β· We Work With All Major Insurance Companies

⚠️ STOP β€” Before You Clean Anything Yourself

Sewage water is classified as Category 3 "black water" β€” the most dangerous contamination classification in the restoration industry. Direct contact exposes you to E. coli, Hepatitis A, Salmonella, Norovirus, and dozens of other pathogens. Do not mop it. Do not use a shop vac. Do not let children or pets near the affected area. Call a certified biohazard cleanup team immediately.

Biohazard-Certified Cleanup Team
Emergency Response 24/7/365
Full Sanitization β€” Not Just Extraction
Insurance Documentation Provided

Sewage Backup Is a Biohazard β€” Not Just a Plumbing Problem

Most homeowners make the mistake of treating a sewage backup like a regular flood. It isn't. Blackwater contamination saturates everything it contacts β€” flooring, drywall, furniture, HVAC systems β€” with invisible pathogens that survive long after the water is gone. Improper cleanup doesn't eliminate the hazard. It spreads it. Without professional extraction, disinfection, and air treatment, your home remains a health risk even after it looks clean.

Invisible Contamination

Pathogens from sewage water are not visible to the naked eye. Surfaces that look clean can still harbor dangerous bacteria and viruses for weeks.

Airborne Health Risk

Sewage backup releases methane, hydrogen sulfide, and aerosolized pathogens into your home's air β€” making the entire structure a health hazard, not just the flooded area.

Mold Follows Fast

The organic matter in sewage water accelerates mold growth dramatically β€” often appearing within 24 hours in affected areas.

Every Type of Sewage Backup We Respond To

No matter what caused it β€” we handle it completely.

Toilet Overflow & Backup

Toilet Overflow & Backup

Blocked drain lines causing sewage to push back up through toilets and floor drains.

Municipal Sewer Overflow

Municipal Sewer Overflow

Heavy rain events overwhelming city sewer systems and forcing backup into residential drain lines.

Tree Root Infiltration

Tree Root Infiltration

Root systems cracking or blocking underground sewer lines and causing catastrophic backup.

Aged or Collapsed Sewer Lines

Aged or Collapsed Sewer Lines

Deteriorated pipes failing and flooding crawl spaces, basements, and lower-level rooms.

Floor Drain Backup

Floor Drain Backup

Basement floor drains reversing flow during heavy rain or blockage events.

Septic System Failure

Septic System Failure

Saturated drain fields or tank failures sending sewage back into the home.

We partner with licensed plumbers to address the source of the backup β€” not just the aftermath. One call handles everything.

Our Certified Sewage Cleanup Process

Safe. Thorough. Documented. Done right the first time.

1

Immediate Emergency Dispatch

A live team member answers your call 24/7 and dispatches a biohazard-certified crew to your location immediately β€” no waiting, no callbacks.

2

Site Assessment & Containment

Our technicians arrive in full personal protective equipment, assess the full scope of contamination, and immediately contain the affected area to prevent cross-contamination.

3

Sewage Extraction & Removal

Industrial-grade pumps and wet-vacs remove all standing sewage water and solid waste safely and completely β€” using equipment rated for biohazard material.

4

Contaminated Material Removal

Flooring, drywall, insulation, and any porous materials that cannot be safely decontaminated are removed and disposed of according to biohazard regulations.

5

Full Disinfection & Sanitization

Every affected surface is treated with EPA-registered hospital-grade disinfectants. Air scrubbers with HEPA filtration run continuously to address airborne contamination.

6

Restoration & Rebuild

Once the area passes clearance testing, we restore and rebuild all removed materials β€” returning your home to safe, pre-loss condition.

What You and Your Family Are Being Exposed To

We share this not to frighten you β€” but because understanding the risk is what motivates the right response. Sewage water contains a concentration of biological hazards that no household cleaner is designed to address.

  • E. coli β€” Causes severe gastrointestinal illness, kidney failure in vulnerable individuals.
  • Salmonella β€” Highly infectious bacteria causing fever, vomiting, and diarrhea.
  • Hepatitis A β€” Viral liver infection transmitted through contact with contaminated surfaces.
  • Norovirus β€” Extremely contagious virus surviving on surfaces for weeks post-exposure.
  • Cryptosporidium β€” Waterborne parasite resistant to standard disinfectants.
  • Hydrogen Sulfide Gas β€” Toxic gas released by sewage that causes respiratory distress at low concentrations.
  • Campylobacter β€” Leading cause of bacterial food poisoning β€” thrives in sewage environments.
  • Giardia β€” Intestinal parasite causing chronic digestive illness from even brief exposure.

Professional biohazard remediation is not optional in these situations. It is the only safe response.

Southern Indiana Homeowners Who Called the Right Team

"Our basement backed up with sewage on a Saturday night. I was absolutely panicked. 911 Restoration answered immediately and had a team there within the hour. They were in full hazmat gear, professional, and had everything cleaned and sanitized by the next morning. Unbelievable response."

β€” Robert M., Evansville, IN

"I made the mistake of trying to clean some of it myself before calling. The team that came out explained the health risks I'd been exposed to and handled the full decontamination properly. I'm so grateful I called when I did. Don't wait like I did."

β€” Carla S., Newburgh, IN

"Tree roots destroyed our sewer line and caused a full basement backup. 911 Restoration coordinated the plumber, handled the entire cleanup, documented everything for insurance, and rebuilt our basement floor. Total professionals from start to finish."

β€” James P., Boonville, IN

⭐ 4.9 Stars on Google · 200+ Five-Star Reviews · Biohazard-Certified Remediation Team

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Insurance Accepted

Sewage Backup Coverage β€” We Help You Navigate It

Sewage backup coverage varies by policy β€” some homeowners have it, some don't, and many don't know until they need it. Our team reviews your situation, provides full photographic and written documentation of all damage and contamination, and works directly with your insurance adjuster to maximize your claim. Even if coverage is limited, we'll be transparent about your options before any work begins.

βœ“Full photographic & written damage documentation
βœ“Direct adjuster communication & claim support
βœ“Coverage verification before any work begins
βœ“Transparent options even if coverage is limited
State Farm
Allstate
Farmers
USAA
Liberty Mutual
Nationwide

Get a Certified Team to Your Door Now

Every minute sewage sits in your home increases the contamination footprint and the health risk to everyone inside. Call us now or fill out the form β€” a live team member responds within minutes.

πŸ“ž 812-631-2171

Answered live, 24 hours a day, 7 days a week. Real people. Real response. Every time.

911 Restoration response van β€” fully equipped for emergency service

Your information is never shared. A certified biohazard specialist will contact you within minutes β€” not hours.

Before We Arrive β€” What NOT to Do

Well-meaning actions can make the situation significantly worse. Please read this.

  • Don't mop or soak up the water yourself

    You will spread contamination to clean areas and expose yourself to pathogens.

  • Don't use a household wet-vac

    Standard shop vacs are not rated for biohazard material and will aerosolize pathogens.

  • Don't run your HVAC system

    Air circulation spreads contaminated particles throughout your entire home.

  • Don't let children or pets into the area

    Even brief exposure to sewage-contaminated surfaces poses serious health risks.

  • Don't pour bleach and call it clean

    Household bleach does not eliminate all sewage pathogens and does not address structural contamination.

  • Don't wait to see if it drains on its own

    Standing sewage accelerates mold growth and deepens material contamination with every passing hour.

The safest thing you can do right now is keep everyone out of the affected area and make one call.

Local Β· Trusted Β· On-Call 24/7

Proudly Serving Southern Indiana

When disaster hits, you need someone local β€” not a national call center routing you to strangers. We're your neighbors, invested in these communities, and we show up when it matters most.

Live Service Coverage

Cities We Serve

60-minute response across the region.

Evansville47708
Newburgh47630
Boonville47601
Jasper47546
Tell City47586
Princeton47670
Vincennes47591
Mount Vernon47620
Petersburg47567
Chandler47610

Don't see your town? We likely still cover it β€” call to confirm.

60-Minute Response

Live agents 24/7/365 β€” even on holidays.

πŸ“ž Call 812-631-2171
πŸ“ž Call NowRequest Cleanup